How to achieve fast, spectacular business results in the banking sector with the help of IT technology? Here’s a hint: use Robotic Process Automation from the market leader UiPath with expert support from Betacom. What can you gain from doing so? Better customer service, structured, scaled, optimised operations, and greater employee satisfaction and business resilience. Scaling AI-based automation can help any bank grow in an environment full of rapidly changing technology, customer preferences and employee expectations.
RPA software robots are ideal for performing routine and repetitive work. This has been known for a long time. However, by integrating with artificial intelligence and machine learning algorithms, they can achieve much more. When empowered in this way, they gain the ability to read documents, emails, analyse natural language, images and understand human speech. Artificial intelligence helps robots perform cognitive tasks and navigate an area that has previously been forbidden to them – the world of uncertainty and inconsistent data. This is a breakthrough, because the more robots can come up with and understand on their own, the more they can achieve and, to a greater extent, free a human being to accomplish more ambitious, creative tasks. According to the McKinsey (2020 Global AI Survey), nearly 60% of financial services companies already use RPA and AI technologies in their operations.
If you want to learn more, we recommend the e-book prepared by Drive bottom line performance with intelligent automation at your bank. The book will help you learn how artificial intelligence and automation is able to deliver extraordinary bank performance, help outperform competitors and increase resilience to external crises.